Privacy Policy for Small Biz Tool Box

At Small Biz Tool Box, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information that is necessary for us to provide you with our products and services, as well as to improve your experience with Small Biz Tool Box. The types of personal information we may collect include:

Contact Information: such as your name, email address, phone number, and postal address.
Business Information: including your business name, ABN, and business address.
Payment Information: such as your credit card details, which are securely processed and not stored by us.
Website Usage Information: including IP addresses, browser type, and website activity through cookies and other tracking technologies.
Other Information: any additional information you provide to us directly or through our website.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

To provide and deliver our products and services to you.
To process your transactions and manage your orders.
To communicate with you, including responding to your inquiries and providing customer support.
To send you marketing communications, special offers, and updates (you can opt out of receiving these communications at any time).
To improve our website, products, and services based on your feedback and usage.
To comply with legal obligations and resolve any disputes.

3. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. However, we may disclose your information to:

Service Providers: who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
Legal Authorities: if required by law, such as in response to a court order or legal process.
Business Transfers: in the event of a merger, acquisition, or sale of all or part of our business.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. We use industry-standard security measures, including encryption and secure servers, to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and provide personalized content. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Access to and Correction of Personal Information

You have the right to access and correct your personal information held by us. If you wish to access or update your information, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

7. International Data Transfers

As part of our operations, your personal information may be transferred and stored in countries outside Australia. We take steps to ensure that any international data transfers comply with Australian privacy laws and that your information remains protected.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website, and the date of the last update will be indicated at the top of the page. We encourage you to review this policy periodically.